About 1win

1win is a multi-product gambling brand combining casino entertainment, sports betting and other online formats within one platform. This page explains its background, development and regulatory position for readers in Botswana.

The Brand and Its Operator

Established in 2018, 1win is an online gambling brand operated by 1WIN N.V. It serves an international audience through a single platform covering casino entertainment, sports betting, poker and other online betting formats. The brand’s services are designed for access across supported markets, while the products visible to each user may vary according to location and device.

How the 1win Platform Has Developed

1win has developed into a multi-product platform where casino play and betting services are available through one account. Its range includes slots and other casino games, live dealer tables, sports betting, poker, esports, virtual sports, backgammon and fantasy sports. The platform also features its own short-format games, including Lucky Jet, Speed & Cash, Rocket Queen, Coinflip and Rocket X.

Players can access available products through a web browser, iOS and Android applications, or the Windows application. The same account and balance carry across supported versions, although the products shown may vary according to the user’s location and device.

International Licensing and Customer Support

1win’s listed regulatory framework includes an international licence in Curaçao, a Nigerian licence issued by the National Lottery Regulatory Commission and a licence in Mexico. These are not Botswana licences and should not be interpreted as authorisation by a Botswana regulator.

Customer support is available around the clock. General account and technical enquiries can be directed to the website live chat, [email protected] or the Telegram help bot @FAQ_1win_bot. Security-related concerns, including suspected unauthorised account access, can be sent to [email protected].